EXCEL MOBILE PHONES 30-DAY RETURN POLICY IS AS FOLLOWS:

All returns must be received within 30 days of receipt of product.

  • Product must be in re-saleable working condition
  • A Return Material Authorization Number (RMA#) must be obtained before returning product. Please contact 1-888-884-2537
  • Product to be returned must be in original carton
  • RMA# must be clearly marked on outer carton , do not put RMA# on product. Packages without RMA# on the outside carton will be refused
  • Include a copy of packing list with return
  • Upon receipt, all products will be inspected at our discretion, credit may be refused or restocking fee may be assessed
  • Incomplete packages will not be accepted

Failure to comply with the policies outlines above will result in refusal of goods.